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Company Info & Policies

General Company Info & Shipping Fees


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Company Specialization -

Secrets Shared Inc. is a Direct Mail Wellness, Health Beauty Products Catalog Company -Over 250 NEW brand name products, direct from manufacturers. More New Items coming in weekly. We sell NO second-hand, returns, or used merchandise.

Description of Business -

Direct Mail Wellness, Skincare Products Catalog Co-All NEW brand name merchandise, direct from manufacturers.

All ship fees listed on our Yahoo merchandise listings are for the continental 48 US states only. For ship fees outside the continental 48 continental US states, Buyer must email us at or call us at 219/879-6366 during office hours for a shipping fee quote. Our offices are open Mon thru Thurs only .. between 9:30 am & 3:00 pm CST.

Our products make wonderful gifts for Thanksgiving, Christmas, Hannukah, Birthday, Anniversary and Thank You/Appreciation.

Terms and Conditions -

Shipping/Handling Fees vary based on merchandise dollar amount. All ship fees listed in our Yahoo listings are for delivery within the continental 48 US States.

For ship fees outside the continental 48 US states, Buyer must email us at or call us at 219/879-6366 during office hours for a shipping fee quote. Our offices are open Mon thru Thurs only .. between 9:30 am & 3:00 pm CST.

Sales Tax: 7% - Applicable to IN residents ONLY.

Payment Methods: We accept in US Dollars only:

For continental US, we accept Paypal, American Express, VISA, MasterCard, Discover, personal check. In checkout, use the Paypal button to make payment via Paypal. For other credit card options, just click the Continue Button and it will offer other payment options such as AMEX, M/C, VISA and Discover.

Note - Personal Checks require 5 business days to clear before mdse can be shipped. Everything else ships same day as payment receipt.

Store ship-to locations -

We ship to the continental 48 United States ONLY via UPS Ground or USPS. 1st and 2nd Day delivery is available but at additional cost to the BUYER (contact us in advance of placing order for details). All ship fees contained in our listings in Yahoo are for continental 48 US state delivery only.

INTERNATIONAL CUSTOMERS please note - All listing ship fees stated in our Yahoo Store are for the 48 state continental US delivery only.

International Customers - Payment must be made in US Dollars via Paypal. No other forms of payment are accepted at this time. Intl customers must contact us for a shipping fee quote to their country PRIOR to placing orders. Email us at: or call us during normal business hours at 219/879-6366. All ship fees on our product listings are for continental US delivery ONLY!

Shipping/Handling Fees: Buyer Pays for All Shipping/Handling Costs. All ship fees posted are for continental US delivery only.

Sales Tax: 7% - Applicable to IN residents ONLY.

Customer Service & Return Policy:

Call Customer Service Toll Free at: 866/537-6900 Mon through Thurs ONLY, between 9:30am-3:00pm CST.

Return Authorization (RMA) #s are REQUIRED to return products. ALL returns MUST have a RMA # obtained from our customer service dept BEFORE mdse is returned.

No returns after 10 days from ship date. All returns MUST be "unused" and "in their original box with all orig packing". **We do NOT accept returns of used merchandise or merchandise in damaged boxes. No exceptions.

No returns on health supplements, food products & skin products due to state health codes.** No exceptions.

Within 10 days of ship date, we will credit your account or return your money (less ship fees) or exchange the product for another. A 25% restock fee applies to ALL non-defective returns.

Additional Store Information: Defective Merchandise

Within 10 days from ship date, we will replace an item if defective. A RMA # must be obtained from our customer service dept (toll free at 866/537-6900) BEFORE any merchandise is returned.

On returns, customers must use an insured carrier and insure the product for the value paid and retain the carrier's receipt as proof of insurance as we are NOT responsible for returns lost in transit by a carrier.

There is a 25% restock fee for non-defective items returned after 10 days from ship date.

Any returns must be "unused" & "returned in original undamaged packaging" otherwise a refund or credit cannot be made.

Product Repairs: Secrets Shared is only a distributor of its manufacturers' products and does not get involved with any product repairs. Any mdse that requires repair, must be sent back directly to the mfr. Mfr's contact information is located either on instruction pamphlet inside or on the outside of the box.

Product Warranties and Guarantees: Many of our products come with manufacturer's guarantees or warranties. Secrets Shared does NOT itself give any guarantees or warranties on any of the products. You must contact the manufacturer of the product for any guarantee or warranty issues.

Customer Service & Warehouse Shipping Hours -

Mon through Thurs ONLY between 9:30 am 3:00 pm CST. We are always closed on Fridays, Saturdays & Sundays.

Orders entered from Thursday late afternoon through Sunday nights will be processed on the following Mondays.

Toll Free Phone: 866/537-6900

Toll Free Fax: 866/537-6300

IN Local Telephone #: 219/879-6366

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