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Company Info & Policies



General Company Info & Shipping Fees

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Welcome to Secrets Shared Inc.

We are a direct mail catalog company specializing in Total Wellness Products for Mind, Body & Soul. Our catalog consists of health, beauty, remedy, skin care, personal care, spa and gift merchandise ~ All merchandise is brand NEW, direct from the manufacturers.

Note: We are an authorized distributor of all the products we carry in our store and catalogs. We are NOT an outlet - we do NOT sell seconds, used/outdated merchandise or returns.

For a FREE catalog of our over 250 wonderful products, please contact our Customer Service Dept.

Office/Warehouse & Customer Service Hours:

Monday thru Thursday ONLY, between 9:30 am to 3:00 pm CST. Phone: 219.879.6366

Our offices, warehouse and customer service dept are closed on Fridays, all weekends, and legal holidays.

Orders entered from Thursday late afternoon through Sundays will be processed on the following Mondays. Emails during our closed days get answered on the following Monday or business day if Monday is a holiday.

Be sure to check out our Just Arrived New Products. We have monthly specials on various products so please check all our merchandise categories.

Vendor Information:

We are an authorized distributor of all the products we carry in our catalogs and stores.

**** New shipments are arriving every two weeks. Why not relax at home and order your personal care products and gifts to be delivered right to your door the easy way - through our website store.

Corporate Contact Info:
Our Offices & Warehouses are located at:

505 El Portal Drive, Michigan City, IN 46360

Customer Service Information:

Order Desk Phone: 219.879.6366

Order Desk Fax: : 219.879.6845



Email Addresses:

Order Dept & Customer Service: custserv@secretssharedonline.com


**** Customer Service Hours: Mon thru Thurs ONLY between 9:30 am and 3:00 pm CST. Closed Fridays, weekends & legal holidays ****

custserv@secretssharedonline.com

Paypal Payments:

Yahoo automatically gives you the option to pay for your purchases through Paypal as well as with any other credit card of your choice.

Payments via Check or Money Order:

Send to: Secrets Shared Inc. 505 El Portal Drive Michigan City, IN 46360

Note: Allow 5-7 business days for check to clear. Merchandise will be shipped as soon as check has cleared.

Merchandise paid via Money Order payments are treated like Cash - they ship immediately upon receipt of payment.

Credit Card Payments:

We accept MasterCard, Visa, American Express and Discover. Simply enter in your card number and expiration date in our Checkout section. Make certain that you enter in the correct Billing Address and Zipcode since our system matches/verifies that with your credit card number.

Customer Service comments and questions at: custserv@secretssharedonline.com or phone: 219.879.6366.

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Sales Tax: 7% sales tax - Applicable to IN residents ONLY.

Shipping/Handling Fees: The Fees posted for each of our products are for the 48 continental US destinations only!

International Customers

International customers must contact us for shipping fees to their country PRIOR to placing an order.

Email us at: custserv@secretssharedonline.com or call us at 219.879.6366. Payments must be made via Paypal and only in US Dollars.



We ship ALL international orders via USPS Priority Mail International/Insured.

Note: The ship fees on all our product listings are for delivery within the continental 48 US States only. For ship fees outside the continental 48 US States or international, buyers must either email us or call us at 219.879.6366 during office hours which are Mon thru Thurs only, between 9:30 am & 3:00 pm CST PRIOR to placing orders.



Ship Fees Schedule

0 to $24.99 = $7.95

$25.00 to $44.99 = $8.95

$45.00 to $74.99 = $10.95

$75.00 to $99.99 = $12.95

$100.00 to $149.99 = $15.95

$150.00 to $249.99 = $18.95

$250.00 & up = $20.95

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Returns/Exchanges:

See our Company Policies for information on Returns, Exchanges, Refunds, Repairs, and Mfr Warranties and Guarantees.



Mailing List:

Our catalogs are available upon request.

All New Catalogs & Sale Brochures are automatically sent to our current customer list.

If you are not a current customer and would like to receive a FREE copy of our current Catalog or Brochure, email customer service at: custserv@secretssharedonline.com

Be sure to include your name, address, city, state and zipcode and we will mail out a copy the same day as the request.

All rights reserved. Copyright © Secrets Shared 2006
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